Roadside assistance is currently included in eligible bookings with a purchased Outdoorsy Protection Package at no additional charge. If the Protection Package purchased does not include roadside assistance services, the guest may apply and pre-pay for roadside assistance through Outdoorsy.
Roadside assistance services are provided per the terms and restrictions issued by the roadside assistance provider. In the unlikely event of a breakdown or mechanical issue with the rental during the rental period, Outdoorsy offers Roadside Assistance service with qualified bookings.
If emergency repairs are required, repairs under $200 should be completed and paid for by the guest. Repairs over $200 must have prior authorization from the host. Guests must save and submit all repair receipts for review when the rental is returned. Reimbursement will depend on the type of repair and its cause.
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