How do I pick-up/drop-off a vehicle?

You will generally either pick up the vehicle directly from the host or from one of our managed partners who stores multiple vehicles.

During both pick-up and drop-off, you will need to allow extra time for walkthroughs, operational instructions, signing of forms, damage inspections, etc. Plan accordingly!

• During pickup, give yourself 30-60 minutes to complete everything.
• During drop-off, give yourself 45 minutes.

Note! Make sure you complete the departure & return checklists with your host. It’s important documentation for both guests and hosts when it comes to claims.